Together zoho desk and zoho salesiq deliver a complete view of all your support interactions logged in one organized database.
Zoho desk chat.
Zoho salesiq powers the chat channel in zoho desk.
Zoho desk is context aware customer service software that helps you put your customers at the heart of the company.
This means you can customize the appearance of your chat embeds and other chat specific settings in zoho salesiq by accessing the account.
This makes it easier for your customers to reach out to the right agents at the right time.
Works well with leading help desk software ticketing systems.
Working together they deliver the added ability to connect chat engage and support in real time within the context of their existing support relationship.
Manage your customer conversations across multiple channels such as email chat phone social media and your website.
Free for 2 users.
Customers can speak or chat with zia from your website or mobile apps.
Whether you are an existing or a new customer to zoho salesiq you can enable chat channel in zoho desk with just a few easy steps.
Now copy the signature chat code from the zoho salesiq settings websites live chat for emails signature chat code section.
Chat widgets for each brand.
Zoho salesiq s mobile apps available for ios and android notify you of new chat requests so you can immediately respond from your phone no matter where you are.
Track capture engage with your customers.
Respond and perform follow up activities without breaking a sweat.
You can create separate live chat widgets for each brand you own along with a dedicated knowledge base and community.
Zia processes their questions and automatically answers them based on content in your knowledge base.
Using a skill builder zia can also be.
Zoho salesiq offers best live chat customer support software for website and visitor tracking.
Sign up for a free trial.
Catering to more than one brand from a single help center is easy with zoho desk.
Get your questions answered share your ideas and promote active learning.
Zoho s ai powered assistant now for zoho desk.